Refund policy
There is no return Policy Expects as mention situation ,
1.. Eligibility Criteria To be eligible for a return, your item must meet the following conditions:
- It must be unused and in the same condition that you received it.
- It must be in the original packaging (box, pouch, and authenticity card).
- The security tag (if applicable) must remain attached and untampered with.
2. Non-Returnable Items For health and hygiene reasons, the following items cannot be returned or exchanged:
- Earrings: All sales are final on earrings (unless defective).
- Sale Items: Items purchased during a clearance or "Final Sale" event.
3. Damaged or Defective Items If your jewelry arrives damaged or has a manufacturing defect, please contact us within 48 hours of delivery on phone num with a photo and video of the item. We will provide a free replacement or a full refund, including shipping costs.
2. Refund Process Once we receive and inspect your item, we will notify you of the approval or rejection of your refund.
- Approved: Your refund will be processed to your original method of payment within 5–7 business days.
- Note: Original shipping charges are non-refundable.